:root{font-family:DM Sans,sans-serif;color:#203e67;background:#f3f6fb;font-synthesis:none;font-size:14px}*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 85% 0,#e1ecfc88,transparent 50%),#f3f6fb}h1,h2,p{margin:0}button,input{font:inherit}button{cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:9px;transition:background .2s,box-shadow .2s}button:disabled{opacity:.55;cursor:default}button:focus-visible,a:focus-visible{outline:3px solid #83a9de;outline-offset:3px}input:focus{outline:none}button svg{flex-shrink:0}.studio{max-width:1500px;height:100svh;min-height:690px;padding:0 5%;margin:auto;display:flex;flex-direction:column}.topbar{height:86px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #dce5f0;flex-shrink:0}.brand{display:flex;align-items:center}.brand-logo{width:235px;height:auto;display:block}.system-status{font-size:12px;color:#697c91;display:flex;gap:7px;align-items:center}.dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#2fa064;flex-shrink:0}.intro{display:flex;align-items:flex-end;justify-content:space-between;padding:27px 0 25px;gap:20px}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:700;color:#4b82c2}.intro h1{font-family:Manrope,sans-serif;font-size:clamp(32px,3.2vw,46px);line-height:1.3;font-weight:400;letter-spacing:-1.6px;margin-top:8px}.intro h1 span{color:#203e67}nav{display:flex;gap:8px;margin-bottom:5px}nav button{border:1px solid #dde6f3;background:#fff;color:#24426c;padding:11px 16px;font-size:12px;border-radius:30px}nav button svg{color:#4d83c7}nav button:hover{background:#eaf2ff}.workspace{display:grid;grid-template-columns:minmax(0,1fr) 325px;gap:22px;flex:1;min-height:0;background:#fff;padding:24px;border-radius:27px;box-shadow:0 24px 55px #2547790d}.chat-panel{border:1px solid #dce5f2;border-radius:20px;background:#fff;display:flex;flex-direction:column;overflow:hidden;min-height:0}.chat-header{display:flex;align-items:center;padding:17px 21px;gap:12px;border-bottom:1px solid #e1e8f2}.avatar-small{width:45px;height:45px;position:relative;flex-shrink:0}.avatar-small img{width:100%;height:100%;border-radius:50%;object-fit:cover}.avatar-small .dot{position:absolute;bottom:0;right:0;width:10px;height:10px;border:2px solid white}.chat-header h2{font-size:17px;font-weight:650}.chat-header p{font-size:11px;color:#748399;margin-top:4px}.new-chat{margin-left:auto;border:1px solid #e2e9f2;background:transparent;color:#6d86a5;border-radius:9px;width:30px;height:30px}.messages{flex:1;overflow-y:auto;padding:22px;min-height:70px;scrollbar-width:thin;scrollbar-color:#cbd9ec transparent}.messages.empty{display:flex;flex-direction:column;justify-content:flex-end}.welcome .message{max-width:95%;margin-bottom:0}.message{max-width:88%;margin-bottom:16px;font-size:13px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.message-name{font-size:8px;color:#8293aa;letter-spacing:1px;display:block;margin-bottom:4px}.message>div{background:#f0f4fa;padding:14px 17px;border-radius:15px 15px 15px 3px}.message.user{margin-left:auto}.message.user .message-name{text-align:right}.message.user>div{background:#315d97;color:#fff;border-radius:15px 15px 3px}.chat-bottom{padding:14px 21px 15px}.suggestions{display:flex;gap:7px;margin-bottom:13px;flex-wrap:wrap}.suggestions button{font-size:10px;color:#477fbe;border:1px solid #c9d9ef;border-radius:30px;background:#fff;padding:9px 11px}.suggestions button:hover{background:#edf4ff}.composer{display:flex;align-items:center;gap:10px;padding:8px 9px 8px 15px;border:1px solid #c8d8ee;border-radius:13px;background:#fff}.composer:focus-within{border-color:#558acc;box-shadow:0 0 0 3px #548acc12}.composer input{min-width:0;flex:1;background:transparent;border:0;color:#203e67;font-size:13px}.composer input::placeholder{color:#8d99a9}.composer button{border:0;border-radius:9px;color:#fff;background:#477fc4;width:37px;height:37px}.composer-note{display:flex;justify-content:space-between;color:#96a2b3;font-size:8px;margin-top:9px}.side{display:flex;flex-direction:column;gap:16px;min-height:0}.voice-panel{--energy:0;position:relative;flex:1;display:flex;flex-direction:column;background:#f2f5fa;border:1px solid #dfe7f3;border-radius:21px;padding:17px 18px 13px;text-align:center;overflow:hidden;min-height:0}.card-top{display:flex;align-items:center;flex-shrink:0}.online{display:flex;align-items:center;gap:6px;font-size:10px;color:#25416c;background:#fff;border:1px solid #e0e8f3;border-radius:30px;padding:7px 10px;font-weight:600}.online .dot{width:6px;height:6px}.orb-stage{position:relative;display:grid;place-items:center;flex:1;min-height:100px;max-height:250px}.portrait-halo{position:absolute;width:165px;height:165px;max-height:140%;border-radius:50%;background:conic-gradient(#879ee3,#a1b2e5,#70abbd,#7dbbb7,#879ee3);filter:blur(20px);opacity:.75;transition:transform .12s;transform:scale(calc(1 + var(--energy) * 2))}.orb{width:115px;height:115px;border-radius:50%;position:relative;border:4px solid #fff;box-shadow:0 7px 28px #315c9530;transition:transform .12s;transform:scale(calc(1 + var(--energy)));z-index:1}.orb img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}.orb-lines{display:none;position:absolute;z-index:2;bottom:5px;align-items:center;justify-content:center;gap:3px;padding:6px 10px;background:#fffdf;border-radius:20px;height:29px}.orb-lines i{width:3px;height:calc(6px + (3 - abs(3 - var(--i)))*3px);background:#4a82c5;border-radius:4px}.voice-copy{flex-shrink:0}.voice-copy h2{font:700 21px Manrope,sans-serif;letter-spacing:-.5px}.voice-copy p{font-size:11px;color:#738398;margin:5px 0 12px;line-height:1.5;max-height:40px;overflow:auto}.voice-controls{display:flex;gap:8px;flex-shrink:0}.talk-button{flex:1;border:0;background:#2b9f60;color:#fff;border-radius:30px;font-size:13px;font-weight:700;padding:13px;box-shadow:0 7px 20px #2b9f6020}.talk-button>svg:last-child{display:none}.talk-button:hover{background:#238752}.voice-note{font-size:8px;color:#8a99ad;margin-top:10px;display:flex;align-items:center;justify-content:center;gap:5px;flex-shrink:0}.phone-panel{background:#f2f5fa;border:1px solid #dfe7f3;border-radius:21px;padding:19px 18px;flex-shrink:0}.phone-heading{display:flex;align-items:center;gap:10px}.phone-icon{display:grid;place-items:center;color:#27466e}.phone-heading h2{font-size:15px;font-weight:650}.phone-panel label{display:block;font-size:11px;color:#718096;margin:16px 0 8px}.phone-input{display:flex;align-items:center;border:1px solid #c9d8ec;background:#fff;border-radius:10px;padding:11px;gap:8px}.phone-input:focus-within{border-color:#608fd0}.phone-input>span:first-child{display:none}.phone-input input{width:100%;min-width:0;border:0;background:transparent;color:#24426d;font-size:12px}.phone-input input::placeholder{color:#9ba6b5}.country{font-size:8px;color:#93a1b2}.callback-button{width:100%;background:#213e66;border:0;border-radius:10px;padding:12px;margin-top:9px;font-size:12px;font-weight:650;color:#fff}.callback-button>svg:last-child{display:none}.callback-button:hover{background:#315d97}.phone-note{font-size:7px;line-height:1.6;color:#92a0b3;margin-top:9px;text-align:center}.error{font-size:11px;line-height:1.6;color:#a1463a;background:#fcf0e9;padding:9px 11px;border-radius:7px;margin:8px 0;text-align:left}.typing{display:flex;gap:5px;padding:12px}.typing i{background:#7e9bc2;border-radius:50%;width:5px;height:5px;animation:pulse 1s infinite}.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}.end-call{background:#a45255}.mute-button{border:1px solid #cbd9ed;border-radius:10px;background:#fff;color:#345c90;width:40px}.speaking .portrait-halo{animation:breathe 1.5s ease-in-out infinite}.speaking .orb-lines,.listening .orb-lines{display:flex}.speaking .orb-lines i{animation:wave .65s ease-in-out infinite alternate;animation-delay:calc(var(--i) * -.12s)}.listening .portrait-halo{animation:breathe 3s ease-in-out infinite}.connecting .portrait-halo{animation:pulse 1s infinite}footer{display:flex;justify-content:space-between;align-items:center;color:#8a98ab;font-size:9px;padding:17px 3px;flex-shrink:0}@keyframes pulse{50%{opacity:.35}}@keyframes wave{to{height:6px;opacity:.6}}@keyframes breathe{50%{scale:1.12}}@media(min-width:761px)and (max-height:800px){.topbar{height:65px}.brand-logo{width:200px}.intro{padding:19px 0}.intro h1{font-size:36px}.workspace{padding:19px;gap:18px}.orb{width:96px;height:96px}.portrait-halo{width:135px;height:135px}.voice-panel{padding-top:13px}.phone-panel{padding:15px 18px}.phone-panel label{margin-top:12px}.phone-heading h2{font-size:14px}.voice-copy h2{font-size:20px}footer{padding:13px 3px}}@media(min-width:761px)and (max-width:1050px){.studio{padding:0 3%}.workspace{grid-template-columns:minmax(0,1fr) 280px;padding:17px;gap:15px}.intro h1{font-size:32px}nav button{font-size:11px;padding:10px 12px}.chat-header{padding:15px}.chat-bottom{padding:12px 15px}.messages{padding:18px}.suggestions{gap:5px}.suggestions button{font-size:9px;padding:7px 9px}.message{font-size:12px}.voice-panel,.phone-panel{padding-left:15px;padding-right:15px}}@media(max-width:760px){.studio{padding:0 4%;height:auto;min-height:100svh}.topbar{height:59px}.brand-logo{width:185px}.system-status{font-size:9px}.intro{padding:19px 2px 17px}.intro .eyebrow{font-size:8px;letter-spacing:1.4px}.intro h1{font-size:31px;margin-top:5px}nav{display:none}.workspace{grid-template-columns:1fr;padding:12px;gap:12px;border-radius:20px;flex:none}.chat-panel{height:340px;border-radius:15px}.chat-header{padding:11px 13px;gap:10px}.avatar-small{width:36px;height:36px}.chat-header h2{font-size:15px}.chat-header p{font-size:9px}.messages{padding:14px;min-height:55px}.message{font-size:11px;line-height:1.7}.message>div{padding:11px 13px}.welcome .message{max-width:100%}.chat-bottom{padding:9px 12px 11px}.suggestions{gap:5px;margin-bottom:9px}.suggestions button{font-size:8px;padding:6px 8px}.composer{padding:5px 7px 5px 11px}.composer input{font-size:11px}.composer button{width:31px;height:31px}.composer-note{font-size:7px;margin-top:7px}.side{display:grid;grid-template-columns:1fr 1fr;gap:10px}.voice-panel,.phone-panel{padding:12px;border-radius:15px;min-width:0}.voice-panel{min-height:245px}.online{font-size:8px;padding:5px 7px;gap:4px}.online .dot{width:5px;height:5px}.orb-stage{min-height:100px}.orb{width:78px;height:78px;border-width:3px}.portrait-halo{width:100px;height:100px;filter:blur(14px)}.voice-copy h2{font-size:17px}.voice-copy p{font-size:9px;margin:3px 0 9px}.talk-button{font-size:10px;padding:10px 8px;gap:6px}.talk-button svg{width:14px}.voice-note{font-size:6px;margin-top:7px}.phone-heading{gap:6px;align-items:flex-start}.phone-heading h2{font-size:12px;line-height:1.5}.phone-icon svg{width:14px;height:16px}.phone-panel label{font-size:9px;margin-top:15px}.phone-input{padding:10px 7px}.phone-input input{font-size:10px}.country{font-size:7px}.callback-button{font-size:10px;padding:11px 6px}.phone-note{font-size:6px;line-height:1.6;margin-top:9px}.orb-lines{bottom:0;height:20px;padding:3px 7px}.orb-lines i{width:2px}.error{font-size:9px;padding:7px}footer{font-size:7px;padding:14px 2px}}@media(max-width:360px){.system-status{font-size:0}.brand-logo{width:175px}.workspace{padding:10px}.side{gap:8px}.voice-panel,.phone-panel{padding:10px}.phone-heading h2{font-size:11px}.chat-panel{height:350px}.suggestions button{font-size:7px}.intro h1{font-size:29px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;scroll-behavior:auto!important;transition:none!important}}.topbar{height:65px}.brand-logo{width:195px}.intro{padding:17px 0 18px}.intro .eyebrow{font-size:9px;letter-spacing:1.6px}.intro h1{font-size:30px;letter-spacing:-1px;margin-top:6px}nav button{padding:9px 14px;font-size:11px}.workspace{padding:19px;gap:19px}.chat-header{padding:13px 19px}.chat-header h2{font-size:15px}.voice-copy h2{font-size:18px}.phone-heading h2{font-size:13px}.chat-bottom{padding-top:10px}.suggestions button{padding:8px 10px}footer{padding:12px 3px}@media(min-width:761px)and (max-height:800px){.topbar{height:55px}.brand-logo{width:180px}.intro{padding:13px 0 15px}.intro h1{font-size:28px}.workspace{padding:17px}.chat-header{padding:12px 17px}}@media(min-width:761px)and (max-width:1050px){.intro h1{font-size:28px}.workspace{padding:16px;gap:16px}.chat-header{padding:12px 15px}.suggestions button{padding:7px 9px}}@media(max-width:760px){.topbar{height:49px}.brand-logo{width:160px}.intro{padding:12px 2px 13px}.intro .eyebrow{font-size:7px;letter-spacing:1.2px}.intro h1{font-size:25px;margin-top:4px}.workspace{padding:12px;gap:12px}.chat-panel{height:clamp(400px,52svh,560px)}.chat-header{padding:10px 13px}.chat-header h2{font-size:14px}.voice-copy h2{font-size:16px}.phone-heading h2{font-size:11px}.chat-bottom{padding:9px 12px 11px}.suggestions button{padding:6px 8px}footer{padding:12px 2px}}footer{justify-content:center;text-align:center;font-size:10px;line-height:1.7;padding:15px 12px;color:#78899f}footer>span{max-width:950px}@media(max-width:760px){footer{font-size:8px;padding:12px 8px}}.modal-backdrop{position:fixed;inset:0;background:#162c4c55;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:100;display:grid;place-items:center;padding:20px}.confirm-dialog{width:min(440px,100%);background:#fff;border:1px solid #dce5f2;border-radius:20px;padding:27px;box-shadow:0 24px 90px #17345330}.confirm-dialog h2{font:650 21px Manrope,sans-serif;letter-spacing:-.5px;margin:0 0 12px}.confirm-dialog p{font-size:13px;line-height:1.8;color:#738398}.dialog-actions{display:flex;gap:9px;margin-top:24px;flex-wrap:wrap}.dialog-actions button{flex:1;font-size:11px;border-radius:10px;padding:12px 10px;min-width:150px}.keep-chat{background:#fff;color:#24426d;border:1px solid #ccd9ec}.keep-chat:hover{background:#f1f5fb}.confirm-new-chat{background:#244b7c;border:1px solid #244b7c;color:#fff}.confirm-new-chat:hover{background:#1e3e67}.video-toggle .switch-track{width:28px;height:16px;border-radius:12px;background:#9aacc3;display:inline-flex;align-items:center;padding:2px}.video-toggle .switch-track:before{content:"";width:12px;height:12px;border-radius:50%;background:#fff;transition:transform .15s ease}.video-toggle[aria-checked=true] .switch-track{background:#248753}.video-toggle[aria-checked=true] .switch-track:before{transform:translate(12px)}.video-toggle:disabled{cursor:default}.ava-video{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.video-live .orb-stage{display:none}.video-live .ava-video{position:static;display:block;width:100%;height:auto;aspect-ratio:16 / 9;object-fit:cover;border-radius:14px;background:#203e67;margin:8px 0 12px;opacity:1}.voice-fallback{display:block;margin:6px auto 0;color:#203e67;background:#fff;border:1px solid #c5d5e8;border-radius:8px;padding:5px 10px}@media(max-width:760px){.intro nav{flex-wrap:wrap}}.studio:has(.video-workspace){height:auto;min-height:100svh}.video-live .ava-video{aspect-ratio:3 / 2;object-fit:contain;margin:8px 0}.video-live .voice-copy h2{font-size:16px}.video-live .voice-copy p{margin:4px 0 8px}.video-live .voice-controls{justify-content:center}.video-live .voice-note{margin-top:6px}.video-live .voice-controls button{flex:0 0 44px;width:44px;height:44px;padding:0;display:grid;place-items:center;border-radius:50%}.video-live .voice-controls button>svg:last-child{display:block;width:18px}.video-live .end-call:hover{background:#8c4145}@media(min-width:761px){.video-workspace{grid-template-columns:minmax(0,1fr) clamp(315px,32vw,440px)}}@media(max-width:760px){.video-workspace .side{display:contents}.video-workspace .voice-panel{grid-row:1}.video-workspace .chat-panel{grid-row:2}.video-workspace .phone-panel{grid-row:3}.video-live .ava-video{max-height:min(55svh,440px)}}.message>div{overflow-wrap:anywhere}.message.agent p+p{margin-top:.65em}.message.agent a{color:#245b9c;text-decoration:underline}.message.agent ul,.message.agent ol{padding-inline-start:1.5em}.message.agent pre{overflow:auto}.composer-status,.message-recovery{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;font-size:11px}.composer-status{justify-content:space-between;color:#556982;margin-top:4px}.message-recovery{margin-top:6px;color:#834341}.composer-status button,.message-recovery button{border:0;background:transparent;color:inherit;text-decoration:underline;padding:4px 0}.composer-status .over-limit{color:#a03936}.ava-layout{--ava-blue: #3d74b9;--ava-line: #e1e9f3;max-width:1500px;height:100dvh;min-height:0;padding-bottom:clamp(8px,1.6vh,18px);padding-inline:clamp(14px,3.6vw,56px)}.ava-layout .topbar{height:clamp(40px,7vh,65px);flex:none}.ava-layout .intro{padding:clamp(6px,1.5vh,16px) 0 clamp(10px,2vh,24px);flex:none}.ava-layout .intro h1{color:var(--ava-blue);font-size:clamp(27px,2.65vw,36px);letter-spacing:-.04em;margin:0 0 8px}.intro-status{display:flex;align-items:center;gap:8px;color:#566a82}.intro-status .dot{flex:0 0 auto}.ava-layout .workspace{flex:1 1 0;grid-template-rows:minmax(0,1fr);grid-template-columns:minmax(0,1fr) clamp(255px,23vw,330px);gap:clamp(14px,2vw,26px);padding:clamp(14px,1.8vw,25px)}.ava-layout .video-workspace{grid-template-columns:minmax(0,1fr) clamp(320px,34vw,490px)}.ava-layout .chat-panel{height:100%;min-height:0}.ava-layout .chat-header{padding:12px 18px;flex:none}.ava-layout .chat-header p{font-size:12px}.ava-layout .new-chat{display:inline-flex;align-items:center;justify-content:center;gap:7px;width:auto;min-height:38px;padding-inline:12px;border-radius:24px;white-space:nowrap;font-size:12px}.ava-layout .messages{padding:16px 18px;min-height:0;overscroll-behavior:contain}.ava-layout .messages.empty{justify-content:flex-start}.ava-layout .messages.empty>[role=log]{margin-top:auto;flex:none}.ava-layout .welcome .message{width:fit-content;max-width:100%}.ava-layout .chat-bottom{padding:8px 18px 12px;flex:none}.opening-options{margin:12px 0 0;flex:none}.opening-options>p{margin-bottom:12px;font-weight:500}.opening-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.opening-group{border:1px solid var(--ava-line);border-radius:16px;overflow:hidden}.opening-group h3{display:flex;align-items:center;gap:8px;min-height:52px;margin:0;padding:8px 11px;font-size:14px}.opening-group h3 span,.permission-icons svg{display:grid;place-items:center;width:32px;height:32px;border-radius:50%;background:#edf3fa;color:var(--ava-blue);flex:0 0 auto}.opening-group button{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:44px;width:100%;padding:9px 11px;text-align:left;color:#344862;background:#fff;border:0;border-top:1px solid #edf1f7}.opening-group button:hover,.opening-group button:focus-visible{background:#f0f5fb}.opening-group button svg{flex:0 0 auto;color:#7189a5}.ava-layout .composer{padding:0;border:0;gap:10px;box-shadow:none}.ava-layout .composer input{height:49px;padding:0 13px;border:1px solid #bfd0e7;border-radius:13px;font-size:15px}.ava-layout .composer button{flex:0 0 49px;width:49px;height:49px;border-radius:13px;background:var(--ava-blue)}.ava-layout .side{gap:15px}.ava-layout .voice-panel{flex:1 1 0;min-height:0}.ava-layout .card-top{justify-content:space-between;gap:8px}.ava-layout .online{min-height:36px;padding:6px 9px;font-size:11px;border-radius:12px;color:#25416c;background:#ffffffed;border:1px solid var(--ava-line)}.ava-layout .voice-panel.video-preview{min-height:0;padding:15px;text-align:left;color:#fff;background:linear-gradient(0deg,#101e34 0%,#101e3433 46%,transparent 74%),url(/images/ava-studio.jpg) center 38% / cover;box-shadow:0 14px 30px #203e6720}.video-preview .voice-copy{margin-top:auto;padding-top:5px}.video-preview .voice-copy p{color:#e4ebf4;font-size:12px}.ava-layout .video-preview .talk-button{background:var(--ava-blue);min-height:44px}.ava-layout .video-preview .talk-button:hover,.permission-continue:hover{background:#3265a4}.video-preview .error{background:#fff3ef}.ava-layout .phone-panel{padding:12px 15px}.ava-layout .phone-panel label{font-size:12px;margin-top:10px}.ava-layout .phone-input input{font-size:15px}.ava-layout .callback-button{min-height:44px;font-size:14px}.ava-layout .video-live .ava-video{flex:1 1 0;min-height:0;aspect-ratio:auto;margin-block:6px}.ava-layout .video-live .voice-copy p{margin-block:2px 5px}.call-permission{width:min(410px,calc(100% - 28px));max-height:calc(100% - 28px);padding:0;color:#203e67;border:0;border-radius:20px;box-shadow:0 24px 70px #101e3450}.call-permission::backdrop{background:#172b466e}.permission-content{display:grid;gap:12px;padding:24px;text-align:center}.permission-icons{display:flex;justify-content:center;gap:8px}.permission-icons svg{box-sizing:content-box;width:21px;height:21px;padding:12px}.permission-content h2{font:700 19px Manrope,sans-serif}.permission-content p{color:#53657a;line-height:1.55}.permission-content button{min-height:44px;border-radius:12px;font-weight:650}.permission-continue{background:var(--ava-blue);border:0;color:#fff}.permission-chat{background:#fff;border:1px solid var(--ava-line);color:#203e67}@media(max-width:900px){.opening-group h3,.opening-group button{font-size:13px}}@media(max-width:760px){.ava-layout .topbar{height:38px}.ava-layout .brand-logo{width:145px}.ava-layout .intro{padding:6px 0 9px}.ava-layout .intro h1{font-size:24px;margin-bottom:3px}.intro-status{font-size:11px}.ava-layout .workspace,.ava-layout .video-workspace{grid-template-columns:minmax(0,1fr);grid-template-rows:auto minmax(0,1fr) auto;gap:8px;padding:8px}.ava-layout .side{display:contents}.ava-layout .voice-panel{grid-row:1}.ava-layout .chat-panel{grid-row:2}.ava-layout .phone-panel{grid-row:3}.ava-layout .voice-panel.video-preview{min-height:clamp(100px,16dvh,142px);background-position:center 28%;padding:8px}.ava-layout .video-preview .online{min-height:24px;padding-block:3px}.ava-layout .video-preview .voice-copy p{display:none}.ava-layout .video-preview .voice-copy h2{font-size:14px}.ava-layout .video-preview .talk-button{min-height:40px;font-size:12px}.ava-layout .video-live{height:clamp(108px,24dvh,208px);display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);grid-template-rows:auto minmax(0,1fr) auto;column-gap:8px;padding:8px}.ava-layout .video-live .ava-video{grid-area:1 / 1 / 4 / 2;height:100%;margin:0}.ava-layout .video-live .voice-copy{align-self:center}.ava-layout .video-live .voice-copy h2{font-size:13px}.ava-layout .video-live .online{min-height:22px;padding-block:2px}.ava-layout .video-live .voice-controls{gap:4px}.ava-layout .messages{padding:8px 10px}.ava-layout .chat-header{padding:6px 10px}.ava-layout .chat-header p{font-size:10px;margin-top:2px}.ava-layout .chat-bottom{padding:5px 10px 6px}.ava-layout .composer input,.ava-layout .phone-input input{font-size:16px}.ava-layout .composer input,.ava-layout .composer button{height:42px}.ava-layout .composer button{flex-basis:42px;width:42px}.opening-grid{grid-template-columns:minmax(0,1fr)}.opening-group h3{min-height:44px}.opening-group button{padding-block:7px}.ava-layout .suggestions{flex-wrap:nowrap;overflow-x:auto;margin-bottom:5px}.ava-layout .suggestions button{flex:0 0 auto;min-height:32px;font-size:11px}.ava-layout .phone-panel{padding:6px 10px}.ava-layout .phone-panel form{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:0 7px}.ava-layout .phone-panel label{grid-column:1 / -1;margin:2px 0;font-size:11px}.ava-layout .phone-input{height:40px}.ava-layout .callback-button{min-height:40px;margin:0;padding-inline:9px;font-size:12px}.ava-layout .phone-note{margin-top:4px;font-size:9px}.call-permission{margin:auto 0 0;width:100%;max-width:none;border-radius:20px 20px 0 0}.permission-content{padding-bottom:max(20px,env(safe-area-inset-bottom))}}@media(max-height:550px)and (min-width:600px){.ava-layout .topbar,.ava-layout .intro-status{display:none}.ava-layout .intro h1{font-size:25px;margin:0}.ava-layout .workspace,.ava-layout .video-workspace{grid-template-columns:minmax(0,1fr) minmax(200px,33%);grid-template-rows:minmax(0,1fr)}.ava-layout .side{display:flex}.ava-layout .voice-panel,.ava-layout .chat-panel,.ava-layout .phone-panel{grid-row:auto}.ava-layout .video-live{display:flex;height:auto}}.ava-layout:has(.video-workspace){height:100dvh;min-height:0}.ava-layout .video-preview .talk-button>svg:last-child{display:inline-block}@media(min-width:360px)and (max-width:760px){.opening-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}.opening-group h3{gap:5px;padding-inline:7px}.opening-group h3 span{width:24px;height:24px}.opening-group button{gap:4px;padding-inline:7px}}.ava-layout .video-workspace{grid-template-columns:minmax(0,1.85fr) minmax(255px,1fr);grid-template-rows:minmax(0,1fr)}.video-workspace .chat-panel{grid-area:1 / 2}.video-workspace .phone-panel{display:none}.video-workspace .side{display:flex;grid-area:1 / 1}.ava-layout .video-workspace .messages.empty>[role=log]{margin-top:0}@media(max-width:600px)and (orientation:portrait){.ava-layout .video-workspace{grid-template-columns:minmax(0,1fr);grid-template-rows:minmax(0,1.25fr) minmax(0,1fr)}.video-workspace .side{grid-area:1 / 1}.video-workspace .chat-panel{grid-area:2 / 1}}.video-workspace .video-live{display:block;grid-row:auto;height:auto;padding:0;background:#101b2c}.video-workspace .video-live .ava-video{position:absolute;inset:0;width:100%;height:100%;max-height:none;margin:0;object-fit:cover;object-position:center 39%}.video-workspace .video-live .voice-copy{display:none}.video-live .card-top,.video-live .call-timer,.video-live .voice-controls{position:absolute;z-index:1}.video-live .card-top{top:14px;left:14px}.video-live .call-timer{top:14px;right:14px;font-variant-numeric:tabular-nums}.ava-layout .video-live .online,.video-live .call-timer{min-height:36px;display:flex;align-items:center;padding:7px 12px;border:0;border-radius:11px;background:#101523de;color:#fff;font-size:13px}.video-live .online .dot{background:#ef6354;box-shadow:none}.video-live .voice-controls{bottom:clamp(10px,3vh,25px);left:50%;transform:translate(-50%);align-items:center;gap:12px;padding:8px;border-radius:26px;background:#101523de}.ava-layout .video-live .mute-button{background:#3a414f;color:#fff;border:0}.ava-layout .video-live .mute-button[aria-pressed=true]{background:#626978}.ava-layout .video-live .end-call{width:auto;flex-basis:auto;display:inline-flex;gap:6px;padding-inline:14px;border-radius:24px;background:#d84238;box-shadow:none}.ava-layout .video-live .end-call:hover{background:#be3129}.ava-layout:has(.video-workspace){padding:clamp(8px,1.2vw,18px)}.ava-layout:has(.video-workspace)>:is(.topbar,.intro){display:none}.ava-layout .video-workspace{padding:clamp(8px,1.8vw,28px)}@media(max-width:760px)and (orientation:portrait){.video-workspace .video-live .ava-video{object-position:center}}.video-questions{display:grid;gap:7px;flex:none}.messages:not(.empty) .video-questions{margin-top:12px}.video-questions h3{margin:0 0 3px;color:#566a82;font-size:12px;font-weight:600;letter-spacing:.08em;text-transform:uppercase}.video-questions button{display:flex;align-items:center;gap:8px;width:100%;min-height:37px;padding:7px 11px;border:1px solid #d9e5f2;border-radius:12px;background:#fff;color:#203e67;font-size:13px;text-align:left}.video-questions button span{flex:1}.video-questions button svg{flex:none;color:var(--ava-blue)}.video-questions button:hover:not(:disabled){background:#edf4fc}.video-questions button:disabled{opacity:.65}@media(min-width:761px)and (min-height:600px){.ava-layout:has(.video-workspace){justify-content:center}.ava-layout .video-workspace{flex:0 0 auto;width:min(100%,88vw,1260px);height:min(76dvh,730px);align-self:center}}@media(max-width:600px)and (orientation:portrait){.ava-layout .video-workspace{grid-template-rows:minmax(0,.85fr) minmax(0,1fr)}}.mobile-actions,.mobile-start-over,.mobile-starters,.mobile-greeting,.mobile-callback-link,.mobile-callback-close{display:none}@media(max-width:760px)and (orientation:portrait){.ava-layout .workspace:not(.video-workspace){grid-template-rows:auto auto minmax(0,1fr) auto;gap:0;border-radius:20px}.ava-layout .workspace:not(.video-workspace) .voice-panel.video-preview{min-height:clamp(120px,25dvh,222px);padding:10px;border:0;border-radius:14px 14px 0 0;background-position:center 36%;box-shadow:none}.ava-layout .video-preview .voice-copy{padding-top:0}.ava-layout .video-preview .voice-copy p{display:block;margin:2px 0 0}.ava-layout .video-preview .voice-controls{display:none}.ava-layout .video-preview .card-top{align-items:flex-start}.mobile-start-over{display:grid;place-items:center;width:36px;height:36px;background:#fff;color:#203e67;border:1px solid var(--ava-line);border-radius:50%}.mobile-actions{display:grid;grid-row:2;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;padding:8px;border-inline:1px solid var(--ava-line)}.mobile-actions button{display:grid;justify-items:center;align-content:center;gap:4px;min-height:60px;padding:5px 2px;border:1px solid var(--ava-line);border-radius:13px;background:#fff;color:#203e67;font-size:12px;font-weight:650}.mobile-actions button span{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#edf3fa;color:var(--ava-blue)}.ava-layout .workspace:not(.video-workspace) .chat-panel{grid-row:3;border-radius:0 0 14px 14px}.workspace:not(.video-workspace) .chat-header,.workspace:not(.video-workspace) .opening-options,.desktop-greeting{display:none}.mobile-greeting{display:inline}.ava-layout .workspace:not(.video-workspace) .messages.empty>[role=log]{margin-top:0}.mobile-starters{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;flex:none}.mobile-starters button{min-height:34px;padding:5px 10px;border:1px solid #5381bb;border-radius:20px;background:#fff;color:#2e609d;font-size:12px}.mobile-callback-link{display:flex;flex-wrap:wrap;align-items:center;justify-content:center;gap:4px;color:#526780;font-size:11px;padding-top:3px}.mobile-callback-link svg{width:13px}.mobile-callback-link button,.mobile-callback-close{border:0;background:transparent;color:#2e609d;text-decoration:underline;padding:3px 2px}.ava-layout .phone-panel{display:none}.ava-layout .workspace:not(.video-workspace) .phone-panel.mobile-callback-open{display:block;grid-row:4;margin-top:6px}.mobile-callback-close{display:block;margin-left:auto;font-size:11px}.video-preview .error{color:#752d25}}@media(max-width:760px)and (orientation:portrait){.ava-layout .workspace:not(.video-workspace,.mobile-chat-expanded):has(.messages.empty){flex:0 1 auto;grid-template-rows:auto auto minmax(0,auto) auto}.ava-layout .workspace:not(.video-workspace,.mobile-chat-expanded):has(.messages.empty) .chat-panel{height:auto}.mobile-starters{flex-direction:column;align-items:flex-start}}.mobile-chat-back{display:none}@media(max-width:760px){.ava-layout .workspace.mobile-chat-expanded{flex:1 1 0;grid-template-rows:minmax(0,1fr) auto}.ava-layout .workspace.mobile-chat-expanded :is(.video-preview,.mobile-actions){display:none}.ava-layout .workspace.mobile-chat-expanded .chat-panel{grid-row:1;height:100%;border-radius:14px}.ava-layout .workspace.mobile-chat-expanded .chat-header{display:flex}.ava-layout .workspace.mobile-chat-expanded .phone-panel.mobile-callback-open{grid-row:2}.mobile-chat-expanded .mobile-chat-back{display:inline-flex;align-items:center;min-height:38px;padding:0 8px;color:#2e609d;background:#edf3fa;border:0;border-radius:10px;white-space:nowrap}.mobile-chat-expanded .avatar-small{display:none}.mobile-chat-expanded .messages{padding:12px}.mobile-chat-expanded .message>div{font-size:14px;line-height:1.55}}@media(max-width:760px){.ava-layout:has(.mobile-chat-expanded)>.intro{display:none}.ava-layout .workspace.mobile-chat-expanded{margin-top:8px}}@media(max-width:760px){.ava-layout:has(.mobile-chat-expanded){position:fixed;inset:var(--chat-viewport-top, 0px) 0 auto;height:var(--chat-viewport-height, 100dvh);min-height:0}.ava-layout .workspace.mobile-chat-expanded{grid-template-columns:minmax(0,1fr)}.ava-layout .workspace.mobile-chat-expanded .chat-panel{grid-column:1}.ava-layout.compact-chat-viewport:has(.mobile-chat-expanded)>.topbar{display:none}.compact-chat-viewport .mobile-chat-expanded .chat-header{padding-block:4px}.compact-chat-viewport .mobile-chat-expanded .mobile-callback-link{display:none}}.opening-group h3{padding:0}.opening-group .opening-select{justify-content:flex-start;min-height:52px;border:0;color:#203e67;font-weight:700}.follow-up-header{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:5px 12px;margin-bottom:8px;color:#566a82;font-size:11px}.follow-up-header>span,.chat-details>h3{text-transform:uppercase;letter-spacing:.1em}.customer-choice,.customer-choice span{display:inline-flex;align-items:center;flex-wrap:wrap;gap:6px}.customer-choice span{color:#247743}.customer-choice button{border:0;padding:3px 0;background:transparent;color:#445a74;text-decoration:underline}.ava-layout .follow-ups .suggestions button{border:1px solid #d7e3f1;border-radius:12px;background:#edf3fa;color:#203e67;min-height:36px;padding-inline:12px}.ava-layout .follow-ups .suggestions button:hover:not(:disabled){background:#dfeaf7}.chat-details,.desktop-callback-link{display:none}@media(min-width:761px){.ava-layout .chat-started .video-preview{flex:0 0 clamp(112px,21dvh,180px);background-position:center 35%}.chat-started .video-preview .voice-copy p{display:none}.chat-started .phone-panel:not(.mobile-callback-open){display:none}.chat-details{display:grid;align-content:start;gap:9px;min-height:0;flex:1;overflow:auto}.chat-details>h3{margin:0;color:#64768d;font-size:11px;font-weight:600}.chat-customer{display:flex;align-items:center;gap:7px;font-weight:650}.chat-detail-card,.detail-follow-up,.desktop-callback-link{padding:10px 12px;border:1px solid #dce6f3;border-radius:12px;background:#fff;color:#203e67;text-align:left}.chat-detail-card h4{margin:0 0 5px}.chat-detail-card p{font-size:12px;color:#536a86}.chat-detail-card button{margin:7px 5px 0 0;border:1px solid #c9d9ee;border-radius:20px;background:#f8fbff;color:#2e609d;padding:6px 10px}.detail-follow-up,.desktop-callback-link{display:flex;align-items:center;gap:8px;min-height:40px}.detail-follow-up{justify-content:space-between}.desktop-callback-link{border-style:dashed;flex:none}.desktop-callback-link svg{flex:none}}@media(max-width:760px)and (orientation:portrait){.ava-layout:not(:has(.video-workspace,.mobile-chat-expanded)){height:auto;min-height:100dvh}.ava-layout .workspace:not(.video-workspace,.mobile-chat-expanded){flex:none;grid-template-rows:auto auto auto auto}.ava-layout .workspace:not(.video-workspace,.mobile-chat-expanded) .chat-panel{height:auto;min-height:345px}.ava-layout .workspace:not(.video-workspace,.mobile-chat-expanded) .messages{min-height:215px;max-height:52dvh}}@media(min-width:761px){.ava-layout .workspace:not(.chat-started,.video-workspace) .video-preview{background-image:linear-gradient(0deg,#101e34 0%,#101e3433 40%,transparent 71%),url(/images/ava-studio.jpg);background-position:center 37%}}@media(min-width:761px){.chat-started .mobile-callback-close{display:block;margin-left:auto}.chat-started .mobile-callback-close{padding:4px;border:0;background:transparent;color:#2e609d;text-decoration:underline}}.ava-layout .message{width:fit-content;max-width:82%;line-height:1.5;margin-bottom:12px}.ava-layout .message>div{padding:11px 15px}.ava-layout .assistant-content{white-space:normal}.ava-layout .assistant-content>*{margin:0}.ava-layout .assistant-content>*+*{margin-top:.55em}.ava-layout .assistant-content li>p{margin:0}.ava-layout .assistant-content li+li{margin-top:.15em}.ava-layout .assistant-content pre{white-space:pre}.ava-layout .video-live.connecting .online .dot{background:#c9d6e8}.slow-reply{flex-basis:100%}@media(min-width:761px){.ava-layout .chat-started .video-preview{flex-basis:clamp(112px,18dvh,164px)}.chat-details{gap:10px;padding:2px}.chat-details>h3{margin:4px 2px 0;color:#67778b;font-weight:500;letter-spacing:1.4px}.chat-customer{padding-inline:2px;font-size:14px;font-weight:600}.chat-customer .dot{box-shadow:none}.chat-customer.unknown .dot{background:#c9d6e8}.chat-detail-card{display:flex;flex-direction:column;gap:6px;padding:12px 14px;border-color:#e3e9f1;border-radius:14px}.chat-detail-card h4{margin:0;font-size:14px;font-weight:600}.chat-detail-card p{font-size:13px;line-height:1.4;color:#596a80}.detail-slots{display:flex;flex-wrap:wrap;gap:6px}.chat-detail-card .detail-slots button{min-height:32px;max-width:100%;margin:0;padding:3px 12px;border:1px solid #c9d6e8;border-radius:16px;background:#fff;color:#3269aa;font-size:13px;font-weight:600;overflow-wrap:anywhere}.chat-detail-card .detail-slots button:hover:not(:disabled){border-color:#4078c0;background:#f7fafe}.desktop-callback-link{padding:10px 12px;border-color:#c9d6e8;background:transparent}}@media(max-width:760px){.ava-layout .message{max-width:94%}.ava-layout .message>div{padding:9px 12px}}.audio-call-panel{--call-energy: 0;position:relative;display:flex;flex-direction:column;align-items:center;justify-content:center;isolation:isolate;overflow:hidden;min-height:280px;padding:52px 12px 14px;border-radius:20px;background:#24262c;color:#fff;text-align:center}.audio-call-panel:before{content:"";position:absolute;z-index:-1;inset:-24px;background:linear-gradient(#10152175,#101521b3),url(/images/ava-studio.jpg) center / cover;filter:blur(17px)}.audio-call-top{position:absolute;inset:12px 12px auto;display:flex;justify-content:space-between;gap:8px;z-index:1}.audio-call-badge{display:inline-flex;align-items:center;gap:7px;min-height:35px;border-radius:11px;padding:6px 11px;background:#151b28eb;font-size:13px;font-variant-numeric:tabular-nums}.audio-call-badge .dot{background:#f46050;box-shadow:none}.audio-avatar{position:relative;width:clamp(95px,34vw,140px);aspect-ratio:1}.audio-avatar img{display:block;width:100%;height:100%;border:3px solid white;border-radius:50%;object-fit:cover;object-position:center 35%}.audio-avatar:before,.audio-avatar:after{content:"";position:absolute;inset:-19%;border:3px solid #ffffff54;border-radius:50%;opacity:0;transform:scale(.65);pointer-events:none}.audio-avatar:after{inset:-38%;border-color:#ffffff1b}.audio-call-panel.has-audio .audio-avatar:before,.audio-call-panel.has-audio .audio-avatar:after{animation:ava-avatar-ring .48s ease-in-out infinite}@keyframes ava-avatar-ring{0%,to{opacity:0;transform:scale(.65)}52%{opacity:var(--call-energy);transform:scale(1)}}.audio-call-panel h2{position:relative;margin:14px 0 9px;font:500 21px Manrope,sans-serif}.audio-call-controls{position:relative;display:flex;align-items:center;gap:6px;padding:4px 6px;border-radius:24px;background:#151b28eb}.audio-call-controls button{position:relative;isolation:isolate;display:grid;place-items:center;width:44px;height:44px;padding:0;color:#fff;border:0;border-radius:50%;background:transparent}.audio-call-controls button:before{content:"";position:absolute;inset:4px;z-index:-1;border-radius:50%;background:#3d424e}.audio-call-controls .audio-mute[aria-pressed=true]:before,.audio-call-controls .audio-end:before{background:#d84238}.audio-wave{display:flex;gap:2px;align-items:center;height:26px;transform:scaleY(0)}.audio-call-panel.has-audio .audio-wave{animation:ava-wave-pulse .48s ease-in-out infinite}@keyframes ava-wave-pulse{0%,to{transform:scaleY(0)}52%{transform:scaleY(1)}}.audio-wave i{width:3px;height:calc(var(--call-energy) * (8px + var(--bar) * 3px));border-radius:1px;background:#fff;transition:height .11s ease-out}@media(prefers-reduced-motion:reduce){.audio-call-panel.has-audio .audio-wave{animation:none;transform:scaleY(1)}.audio-call-panel.has-audio .audio-avatar:before,.audio-call-panel.has-audio .audio-avatar:after{animation:none;opacity:var(--call-energy);transform:scale(1)}.audio-wave i{transition:none}}.audio-workspace .phone-panel{display:none}.audio-workspace .video-questions .correct-customer{width:auto;min-height:auto;padding:0;color:#445a74;text-decoration:underline;border:0;background:transparent}@media(max-width:760px){.ava-layout:has(.audio-workspace){height:auto;min-height:100dvh}.ava-layout .workspace.audio-workspace{flex:none;grid-template-rows:auto auto;gap:10px}.ava-layout .audio-workspace .side{grid-row:1;display:block}.ava-layout .audio-workspace .chat-panel{grid-row:2;height:auto;min-height:290px;border-radius:15px}.ava-layout .audio-workspace .chat-header{display:flex}.ava-layout .audio-workspace .messages{max-height:50dvh}}@media(min-width:761px){.audio-workspace .audio-call-panel{flex:1;min-height:0}}.ava-layout.ava-embed{padding-top:8px}.ava-embed-status{margin:1rem}